{"id":2178,"date":"2026-10-14T17:15:27","date_gmt":"2026-10-14T15:15:27","guid":{"rendered":"https:\/\/chur2028.ch\/participation\/frequently-asked-questions\/"},"modified":"2026-10-15T13:51:04","modified_gmt":"2026-10-15T11:51:04","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/chur2028.ch\/en\/participation\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t
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Frequently Asked Questions<\/h1>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\n
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Hotel booking<\/h2>\n\n\n\t
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\n\t\t\tWho is the official partner for hotel bookings?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Kuoni Tumlare is the official agency for all hotel bookings for the National Winter Games 2028.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tAre there reserved rooms?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Yes. Together with the host locations Chur, Lenzerheide, and Arosa, the organization has reserved room contingents in various hotel and price categories for delegations. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tWhen and how can we book?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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From January 13, 2027, accommodation can be booked via the Kuoni Tumlare booking portal. After registration in the booking system, Kuoni Tumlare will create individual hotel offers according to the needs of your delegation. Free cancellation is available until the end of December 2027. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tWhat support will we receive?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Kuoni Tumlare is your central point of contact throughout the entire booking process and will support you with:<\/p>\n\n

– Creation and sending of hotel offers– Contract drafting and booking processing– Adjustments to room contingents– Management of room lists– Invoicing and payment processing– Personal advice and support<\/p>\n\n

What do the hotel offers include?<\/h3>\n\n

The offers include information on hotel categories, room categories, room prices, cancellation terms, and payment terms.<\/p>\n\n

Until when can I cancel free of charge?<\/h3>\n\n

The cancellation terms are part of the individual hotel offer from Kuoni Tumlare. Free cancellation is available until the end of December 2027. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tWho pays for accommodation?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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The costs for overnight stays, breakfast, and any applicable tourist taxes are settled directly between your delegation and Kuoni Tumlare. They are not included in the participation fee. <\/p>\n\n

Different rules apply for SOSWI staff and foreign delegations. Details will follow with the invitation. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tHow are the prices defined?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Price negotiations are currently still ongoing. As a guideline, prices start from CHF 70.\u2013 per person per night in a double room (2* category), including breakfast. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tAre there any tourist taxes?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Yes, depending on the location. The taxes will be shown in the hotel offer from Kuoni Tumlare. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tAre there shuttle transfers between hotels and competition venues?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Yes. For the National Winter Games, shuttle transfers will be organized between the official hotels and the competition venues. These transfers are available exclusively to delegations that book their accommodation through the organization or the official hotel catalog. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tMay we book outside the official hotel catalog?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Yes. Hotels can also be booked outside of the official hotel catalog. For logistical reasons, these accommodations cannot be integrated into the organized transfer system. Transport to the event locations must therefore be organized independently. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<\/div>\n\n\n\n

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Dates<\/h2>\n\n\n\t
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\n\t\t\tWhen do the Games take place?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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The Games will take place from March 15 to 19, 2028, in Chur, Arosa, and Lenzerheide. Competitions will take place from March 16 to 19, 2028, with specific days depending on the sport.Arrival and accreditation are possible from March 14, 2028. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tWhat supporting program is there?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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– March 15, 2028: Opening ceremony in Chur– March 16 to 18, 2028: Evening events– March 19, 2028: Closing ceremony, location and format to follow– March 15 to 17, 2028: Healthy Athletes program (by SOSWI)<\/p>\n\n

Participation in the official program items is mandatory.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<\/div>\n\n\n\n

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Registration<\/h2>\n\n\n\t
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\n\t\t\tHow does registration work?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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– Pre-registration: May 5 to June 20, 2027– Registration I: November 3 to 14, 2027– Registration II: November 18 to December 5, 2027– Changes are possible until December 5, 2027– During Registration Phase II, available spots will be allocated on a first come, first served basis. In case of overbooking, prioritization will follow the participation information. <\/p>\n\n

Details can be found in the participation information.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tWhat conditions apply?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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– Registration is only possible for one sport.– Head Coaches require the basic course certificate and a messenger app.– Additional Staff is provided for athletes requiring intensive support<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\n<\/div>\n\t<\/div>\n\n\n\n

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Sports<\/h2>\n\n\n\t
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\n\t\t\tWhich sports will take place?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Alpine Skiing, Snowboarding, Cross Country Skiing, Snowshoeing, Curling, Figure Skating, and Floorball are confirmed. Climbing and Dancing are demonstration sports and optional. The decision on these will be made in April 2027. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t

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\n\t\t\tHow many participants are planned?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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The Games are designed for a maximum of 1,100 participants. Quotas per sport and the coach ratio have been defined but are still provisional. The number of coaches depends on the infrastructure (accommodation, catering, transport). <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<\/div>\n\n\n\n

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Catering<\/h2>\n\n\n\t
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\n\t\t\tWhat is included for sports groups?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Lunch and dinner from Wednesday evening to Sunday noon, including beverages (mineral water, tea). Breakfast is not included. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<\/div>\n\n\n\n

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Info Day<\/h2>\n\n\n\t
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\n\t\t\tWhen is the Info Day?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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On Saturday, December 4, 2027, in Chur as well as Arosa\/Lenzerheide. It takes place on-site (approx. 9 AM to 5 PM), in two to three languages (German, French, Italian), with registration required. It is aimed at Head of Delegation and Head Coaches. Topics include program, transport, safety, catering, accommodation, and venue tours. <\/p>\n\n

An online information event for coaches is planned; format and date are yet to be determined.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<\/div>\n\n\n\n

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Insurance<\/h2>\n\n\n\t
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\n\t\t\tWho is insured?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Personal and liability insurance is the responsibility of participants. The organizer and SOSWI accept no liability. <\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<\/div>\n\n\n\n

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Public Transport and Accreditation<\/h2>\n\n\n\t
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\n\t\t\tHow does the transport system and accreditation work?<\/span>\n\t\t\t+<\/span>\n\t\t<\/div>\n\t\t
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Information on public transport, accreditation, the shuttle schedule, and medical services will follow, usually on the info day.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<\/div>\n<\/div>\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Hotel booking Dates Registration Sports Catering Info Day Insurance Public Transport and Accreditation<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":232,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-2178","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/chur2028.ch\/en\/wp-json\/wp\/v2\/pages\/2178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chur2028.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chur2028.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chur2028.ch\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/chur2028.ch\/en\/wp-json\/wp\/v2\/comments?post=2178"}],"version-history":[{"count":16,"href":"https:\/\/chur2028.ch\/en\/wp-json\/wp\/v2\/pages\/2178\/revisions"}],"predecessor-version":[{"id":2375,"href":"https:\/\/chur2028.ch\/en\/wp-json\/wp\/v2\/pages\/2178\/revisions\/2375"}],"up":[{"embeddable":true,"href":"https:\/\/chur2028.ch\/en\/wp-json\/wp\/v2\/pages\/232"}],"wp:attachment":[{"href":"https:\/\/chur2028.ch\/en\/wp-json\/wp\/v2\/media?parent=2178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}